Delivery

UK deliveries

 

UK Customers:

Standard delivery is £3.99 and free for any order over £75 and is sent via Royal Mail. Next Day delivery is £5.99 and sorted by Evri, excludes bank holidays.

We expect any order placed with standard delivery to take around 3-5 working days to reach you.

If you need your NC newness the next day, please make sure to order before 7pm in order to make sure it reaches you the next day. If you order later than that, it won't reach you until the day after! 

Please note that orders aren’t dispatched on Sundays or Bank Holidays, and so an order placed with Next Day Delivery on Saturday will arrive on Monday, or in the case that the Monday is a Bank Holiday, on the Tuesday.

We currently don't refund delivery fees but postage is free over £75 for UK customers!

Order not arrived? Please get in touch with Customer Services with your order number if you haven’t received anything within  one week so that they can investigate this for you! 

International deliveries   

Please refer to our International Delivery page for more information.

Important Contacts: 

Royal Mail - 08457 950950 

Evri , previously known as Hermes- please use the live web chat service on the Evri website.